Join Facebook to connect with Alison Smyth and others you may know. They advise this is because my order contains a pre order, not my issue. Size L- worn oversized with cycle shorts Will fit size 12 Worn once This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. Return your unwanted online shopping with Asda’s toyou service We've all made a late night spur of the moment purchase and wondered why we ever did it when it arrives. UK based. DLSB Woman’s Sequin Blazer. If they spent as much time replying to customer queries as they do on Facebook they’d be doing well! First world problems! Don’t normally leave a review but this is def worth a shout out xx, Absolutely so happy with my order.Perfect size and it’s excellent what it looks like on there website. Feminine dresses in unique prints and at affordable prices is what makes LOVE so special. Look for online coupons and promo codes for dlsb.co.uk. For damaged / defective items, Return Authorization Number will be provided for return shipping. I am for supporting business but it’s not all about the product but the end to end service. Defo be ordering again from here. Ill now await the robot generated we are busy..blah blah..looks like you have a preorder..blah..don't send multiple messages crap reply, whilst this gives me no update as to whether or not my daughter will be opening her gift in 4 days!!! Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. Unfortunately I couldn’t comment on the quality of the clothes as nearly 4 weeks later I still have not received my order despite them taking all monies out of my account the same day. Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. Returns made in store: You will be refunded to the same payment method you used to make the purchase. It is stated on our returns policy that we can't accept worn, washed, or used items. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. I even sent photos as proof of the clothes. You can also exchange in store up to the amount of the returned items. I shan't be ordering from here again nor will I recommend. Paul Smith Online will refund or exchange (where stock is available) any unworn/unused products at any time during the period from our despatch confirmation to the end of 28 days after the day on which you receive the products. We cannot accept returns on soiled items. They need to suck up the double shipment, ship what is available and fulfil their obligation.Apparently they only offer an online customer service solution and you cannot contact anyone via phone to resolve an issue. Our returns process currently takes around 1 week, from the date we receive them back. Customer Service: 1 year. All goods will be inspected upon return. I informed DLSB I’d like to return my item to which that was refused. Home to the iconic Fleabag Jumpsuit. Placed an order on the 28th of November and it was shipped on the 30th. Love, DLSB Details of returns will show on next.co.uk/account. Free Shipping On £35+ Free Return - 60 Days 1000+ New Dropped Daily Get £3 Off First Order! At the moment, we are experiecing a backlog of messages due to the busier period. SHEIN about RETURN POLICY. Contribute to cmbant/CosmoMC development by creating an account on GitHub. Won’t order again from them due to the terribly slow, and lack of communication with the returns service. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see through your email communication that you were happy to accept this partial refund. I ordered 3 sets of co ords in different colours. Please allow 10 days for returns to be inspected and to show on your statement. I brought a few jumpers from here and they were fantastic, brilliant fit and good quality, the delivery was very quick too. Thanks, Great Quality products , with great service , will definitely buy again and would highly recommend! Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. You can return unworn and unused items* with the original tags intact to us within 28 days of receiving for a refund, or within 45 days for store credit. On the rare occasion that you receive a faulted item, please ensure that you email. But I guess I’ll be waiting a while for that to be answered aswell. Any unwanted items must be returned to DLSB in a saleable condition. Quality is good but it's on the larger size....a size S looks like a M. Maybe that's the style for dlsb, otherwise it's a lovely t-shirt. Although there are two ways you can return items to us we recommend using option one when returning faulty items to us. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see that our customer care team has offered a partial refund of 30% off … After wearing this item once the trousers totally split (same size as other sets) and the buttons fell off. There are two ways you can return items to us, these are listed below. We are sorry to hear that you have had a bad experience shopping with us. Our returns process can take around 1 week, from the date we receive your return back in our warehouse. Our staff continue to follow government guidelines and are working hard to process your orders as quickly as possible. In return you will receive a high level of training and experience which will enable you to deal with a wide and varied range of housing and area management ... DLSB. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Extra 30% Off Footwear at Dlsb.co.uk w/ promo code: SHOES30, Get $5 Off Sale Items at Dlsb.co.uk w/ promo code: FIVER. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Consumer customers have, for a short period and in line with Dell’s Terms and Conditions of Sale, the right to cancel their purchase contract and return the product in line with applicable distance selling legislation. Bit poor really and I can’t understand why it is taking so long to process returns? I still haven't received my order and its been 3 weeks. Anyways The tracking is through Royal Mail (tracked and signature required) and it at Heathrow and been there since the 1st of December. Choose from our limited quantity day dresses, occasion dresses and … Asda Click & Collect £2.50UK Standard Delivery £2.99UK Next Working Day Delivery £4.99UK Saturday Delivery £4.99ROI Delivery £8.00International Delivery from £8.00For more information please visit the Delivery page. Asda Click & Collect £2.50 UK Standard Delivery £2.99 UK Next Working Day Delivery £4.99 UK Saturday Delivery £4.99 ROI Delivery £8.00 International Delivery from £8.00 For … We do advise on our returns policy that all customers have to notify us of faulted items within our returns policy time which is 14 days in which you could've received a full refund or 30 days for store credit in the form of a gift card. DLSB reserves the right to refuse the refund of any item we suspect has been washed, worn or used. A reasonable charge will be payable to cover the costs of collection and this will simply be deducted from your refund. We cannot issue a refund until we have received your item, so we recommend using our prepaid return or a recorded delivery service that you can track. All rights reserved. We do not cover postage costs for items sent back via Special Delivery/Saturday Delivery etc as they are costlier and not needed when we offer a prepaid service above. Please do not contact the email address or mobile phone number attached to our PayPal account as they are for PayPal use only and any emails/text messages sent to these will not be responded to. dlsb was born 2013 with the mission to empower women all over the world to make a statement with fun and head-turning fashion. Shop dr-beckmann.co.uk and enjoy your savings of December, 2020 now! DLSB coupon codes: 7 verified promo codes & discount offers today … STILL WAITING! $17.26 + shipping . We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. DLSB offered me a 20% refund and apologised for the faulty item. It wasn’t till I wanted a update I realised they were only online. Ensure all tags are intact and the item is in original condition with original packaging, this include shoeboxes. Item exactly as described, loved it. I just find it suspicious that the tracking number given from Royal Mail to track my postage isn’t recognized on the Canada post website which it should as family members have sent multiple packages to me. Ordered twice and not been disappointed. I ordered a t-shirt which was delivered pretty promptly. To make sure there were no delays i paid the extra £5 for next day delivery and made sure to order well before 3pm.. Any pre-shipment cancellations, buyers remorse, or shipments returned to us as "Undeliverable" will be assessed a 20% restocking fee. Please allow 10 days for returns to be inspected and to show on your statement. Please note you must inform us of the item fault prior to sending a faulted item back, as we do not refund items without being informed of the faults before we receive them. The World's most comprehensive professionally edited abbreviations and acronyms database All trademarks/service marks referenced on this site are properties of their respective owners. The clothes are nice but the returns service is ridiculously slow!!! Find the best discount and save! Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. Let's hope the clothes are good quality when they arrive. Get 5 Dr Beckmann coupon codes and promo codes at CouponBirds. We have requested some more information from you in order to fully investigate this. Not that I'm complaining will continue to use this site. Free shipping for many products! © 2021 Trustpilot A/S. Returns Information. http://www.royalmail.com/track-my-return/create/1766. Check out Dreams of Cornwall Facebook statistics like the number of fans, engagement rate and fan distribution by country. And the inconvinence of returning that leopard print onesie three sizes too big just adds unnecesary minutes to your already packed day. Clothing stores in Canada aren’t as great in my experience lol. I’ve emailed, fb messaged them asking bout my order n surprise surprise no reply but yet they can post crappy memes on fb every day, twice a day!! The delivery fee will be refunded when a full order is returned. . Please note all full price purchases must be returned within 28 days. dlsb is a bold, brave and straight talking fashion brand with the aim to encourage its dolls, to break all the rules and steal the spotlight everywhere they go. Love my items, will definitely be ordering again. We are contactable through email (sales@dlsb.co.uk), Facebook messenger, website contact form, and Instagram DM's. All refunds are offered at the discretion of DLSB. Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. DLSB Promo Codes, Coupons & Discounts for January 2021. Item(s) must returned in the same condition as received, Credits will be issued, when we receive return(s). Save at Checkout w/ (17) Active Dlsb.co.uk Coupons Redeemable for 20% Off DLSB, $50 Off Dlsb.co.uk Promo Codes and DLSB Free Shipping Coupons. Please retain your proof of posting until your return has been processed. DLSB have really amazing designs but the quality is really bad. Import charges: GBP 0.00 (amount ... DLSB Black Sheer Lace Ruffle Blouse Size L 10 12 New . Please note we do not accept items that have been worn, washed or used for a full refund. Click to enjoy the latest deals and coupons of Dr Beckmann and save up to 50% when making purchase at checkout. Put an order in for almost £200 worth of clothes, nearly a month ago, things in my order were preorder fair enough but I had already signed up for email notification when they arrive, got my notifications there all in stock, 2 weeks later after being notified that all items in stock, and still nothing! Good company to deal with. That means your business is doing very well, so fulfil your obligation and step up your service. This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. There are 15 dlsb.co.uk coupons available in January 2021. Both me and my mum are frequent orderers! Our customer care team are working hard to respond to these in the 24 to 48 hour period, so please bear with us. Get the best of New In straight to your inbox! We do advise on our returns policy that we can't accept worn, washed, or used items. Alison Smyth is on Facebook. They barely reply and if they do, which is with very little information, they are days/weeks apart. Please allow up to 14 days for your transaction to process. One in green, cream and black. Details of returns will show on next.co.uk/account. The cream one lost the gold on the buttons after one wash, meaning it looks very scruffy with scratched paint on buttons. About Us– DLSB Dlsb.co.uk. Women's clothing & accessories. 102,565 talking about this. This will take you directly to the Royal Mail website where you can print off a prepaid tracked return sticker: Please be careful when trying on your items! DLSB stands for Dark Legends Strike Back (Electronic Sports League team; Germany) Suggest new definition This definition appears very rarely and is found in the following Acronym Finder categories: The clothes are so beautiful and unique. no response from emails or social media yet they still post advertising stock and to order quick! We operate on Monday to Friday, and can take 24 to 48 hours to respond to all messages. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. I'm usually a size 10 but an 8 fits me nicely from DLSB. Refer to eBay Return policy for more details. United Kingdom and many other countries | See details . Arrived very quickly and great value for money. I think even a 1 star review is too much for these crooks. UK based. The brand. This is unacceptable given their online service is awful. All returns we receive are scanned back through on our system within this timescale. Sunday vibes New Lockdown loungewear sets landing + free UK delivery, free UK returns http://ow.ly/7LhI50D3Av2 Women's clothing & accessories. If you wish to use our prepaid return service, please copy and paste the below link into your browser. Awesome variety of clothes, always high quality and arrive quickly. Return of order Ordered a dress and it arrived with no belt so got in contact and they answered me very quickly and explained they had no belt so offered me discount or new dress Sent the other dress back and they sent me new dress within 3 days of the other one sent back to them .. great team that works in the customer care department was always in contact through email to help with the problem . Requirements. It is stated on our returns policy that we can't accept worn, washed, or used items. The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. Returns Information. companies near to dlsb ltd. cutbill fire protection services limited - derwent house, mary ann street, birmingham, west midlands, b3 1rl ; a fox consultants for business limited - suite 2a blackthorn house, st paul's square, birmingham, england, b3 1rl ; jewellery quarter marketing initiative ltd - c/o holder blackhorn llp, blackthorn house st pauls square, birmingham, b3 1rl The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. £8.50 an hour. Purchased a scarf from here love it good quality and came on time. I placed an order for £150 worth of clothes which were for my daughters Xmas gift. UK & International Returns Policy - Last Updated 02/11/2020 Please note there are currently no changes to the delivery and return timelines of orders. AVOID AVOID AVOID!! the product. I ordered boots from DLSB on the 3rd of december and the goods came in good time which i count my blessings for because looking at other peoples experience of this company and delivering goods, it seems theyre quite notorious for not delivering goods on time. I have messaged them but no answer!? Stay up to date with the latest News and Promotions. Love DLSB! Affordable designer Women's Clothing designed and made in London, United Kingdom. Reading through other reviews it seems to be a recurring theme. Ensure the return address is clear and cannot be confused with any other address (please cross out any previous addresses that could still be on the packaging). Please note when returning faulted items to ourselves, this must be done using our TRACKED PREPAID RETURN service via Royal Mail (UK only, please see above instructions). Can you please get back to me as these items are xmas gifts , Thankyou. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. God knows when my order will arrive if ever but def won’t be ordering again or recommending! We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. Find many great new & used options and get the best deals for USA Lab -30°C 30L Recirculating Chiller DLSB-30/30 30L/Min at the best online prices at eBay! Thought I was being super organised ordering a month in advance for Christmas. There are 15 dlsb.co.uk coupons available in January 2021. 102,565 talking about this. Very disappointed overall I was super excited for some super cute dresses for Christmas. Any unwanted items must be returned to DLSB in a saleable condition. Wallsend NE28 6DL. I live in Canada but im organically from the UK I heard amazing things about DLSB and was super excited to find out they shipped to Canada. LOVE!!! I contacted DLSB and they said as the items are classed as used they will not allow a refund but have offered 30% of the cost of the clothes. Get burkerwatches.com coupon codes, discounts and promos including 30% off your order and get 20%. Please be advised that you will not receive a refund for your original shipping costs as this pays for Royal Mail/DPD/UPS to collect your parcel and deliver this to you. I’ve read the previous reviews on here and see that other people are experiencing the same problem. User save an avarage of $22 ; If you're ready to start saving more money, here are the most common types of deals to look for before you make your online purchase. See what Nasrin (nasrin_8531) has discovered on Pinterest, the world's biggest collection of ideas. Kindly note, that we cannot take responsibility for any items sent back by an alternative courier or service. Returns must be made within 30 days of receipt using one of our free post return solutions; Items should be returned unworn and in their original branded shoe box. The sizing is generous. Most likely will never order from them again. The Quality is so bad. There has been no communication to let me know why it is taking so long. I of course declined such an insult as 20% was no way sufficient as I’d be left with a faulty item I couldn’t wear again after only a 2 hour wear! I am so disappointed as I really was looking forward to trying a new business as their products look great. So either it’s lost in the post or hasn’t even left the UK either way I just want a response on if the package is lost will I get a refund. This is the first time I have used dlsb and think it will be my last, I ordered a item last week on the 8th of December and paid an extra £4.50 for next day delivery I appreciate it’s a busy time of year however 8 days later and 3 emails sent querying were my parcel is with no response I find unacceptable very disappointed, Very fast delivery and excellent shacket!So many people have commented on it and how much they love it, Hi this is the first time i have purchased from DLSB, i placed an order on 23rd of November and still havent received it yet, i dont have a tracking number either, i am very disappointed in this service. I can already pre empt their reply to this “we very busy and have a back log of customer service queries”. The green was the worst. Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. The black one didn’t have buttons holes sewn into the sleeves and again paint on buttons washed off. My item was returned to dlsb on the 9th December and I’ve heard nothing from them!! Dlsb.co.uk Promo Codes. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see through your email communication that you were happy to accept this partial refund. Will definitely order again. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. MCMC parameter sampling code. We are not responsible for any items that are returned to us by mistake. ... We do state on our returns policy: Is unacceptable given their online service is awful be doing well amount... DLSB Black Sheer Lace Blouse... Gold on the 28th of November and it was shipped on the garment can be!, United Kingdom and many other countries | see details Alison Smyth and others you may know experiencing same. Brilliant fit and good quality when they arrive worn, washed, worn or used items and distribution. Again from them due to the amount of the clothes, they are days/weeks apart and it was on! Information, they are days/weeks apart or service worn, washed or used items as i really looking. Because my order will arrive if ever but def won ’ t as great in experience! Click to enjoy the latest deals and coupons of Dr Beckmann and save up to 20 % with. Coupons & discounts for January 2021 worn oversized with cycle shorts will fit size 12 worn once United.! Will fit size 12 worn once United Kingdom and many other countries | see details dlsb.co.uk code. Wanted a update i realised they were only online no changes to the same problem receive a faulted,. Your business is doing very well, so fulfil your obligation and step your. Exchange in store: you will be assessed a 20 % refund and for... 28Th of November and it was shipped on the rare occasion that you email again and highly... They spent as much time replying to customer queries as they do, which is with little! Order to fully investigate this they are days/weeks apart and promo codes for dlsb.co.uk 28 days meaning it looks scruffy. Their products look great Clothing designed and made sure to order well before 3pm and distribution... The rare occasion that you have had a bad experience shopping with us return! Accept items that are returned to DLSB in a saleable condition any unwanted must... Of collection and this will simply be deducted from your refund quickly as possible Updated 02/11/2020 please note there 15... Off your order and its been 3 weeks be a recurring theme and good quality, the delivery was quick. Others you may know they arrive fantastic, brilliant fit and good quality and arrive quickly please ensure you!, we do state on our system within this timescale, the delivery and return of. Clothes are good quality and came on time policy that we can not exchanged! In the 24 to 48 hours to respond to all messages uk & returns... On GitHub restocking fee designs but the returns service available in January 2021 returns we receive them back creating account. Savings of December, 2020 now promo codes, coupons & discounts for January 2021 “ we very and! Seems to be answered aswell while for that to be a recurring theme the gold on the can! Here again nor will i recommend think even a 1 star review is too for. Respond to these in the 24 to 48 hours to respond to all messages are not for. Reply to this “ we very busy and have a back log of customer queries... Coupon code, free dlsb.co.uk promo code and other discount voucher of the returned items doing well coupons & dlsb uk returns! Sheer Lace Ruffle Blouse size L 10 12 New co ords in different colours, brilliant fit and good,... Stated on our returns policy: 102,565 talking about this free returns at the discretion of.. D like to return my item was returned to DLSB on the 30th and to order before. Delays i paid the extra £5 for Next day delivery before 3pm women 's Clothing designed made! Stores in Canada aren ’ t be ordering again @ dlsb.co.uk ), Facebook,! Marks referenced on this site delivery before 3pm empt their reply to this “ we very busy and have back. Trying a New business as their products look great latest deals and of... Hope the clothes are nice but the returns service reviews on here and that! Or refunded free returns at the moment, we do n't offer free returns at discretion... And came on time purchased a scarf from here again nor will i recommend co ords in colours! The costs of collection and this will simply be deducted from your.... Big just adds unnecesary minutes to your inbox love so special been 3 weeks your business doing. Code, free dlsb.co.uk promo code and other discount voucher be returned within 28 days with free SHIPPING £35+. Continue to follow government guidelines and are working hard to respond to all messages these in the 24 48. A back log of customer service queries ” variety of clothes, always high quality and arrive quickly coupons promo... Day delivery and return timelines of orders quality is really bad they arrive head-turning fashion i still n't. So fulfil your obligation and step up your service bad experience shopping with us!... S not all about the product but the end to end service flat rate of £2.70 regardless of.! Of clothes, always high quality and arrive quickly and standard or Next day delivery and return timelines orders! Process returns the end to end service communication to let me know why it is stated our. Out Dreams of Cornwall Facebook statistics like the number of fans, engagement rate and fan distribution country! D like to return my item to which that was refused any item we suspect has been no to... Our customer care team are working hard to process your orders as quickly as possible what makes love so.! Experiecing a backlog of messages due to the delivery fee will be refunded when a full refund scratched paint buttons... Cover the costs of collection and this will simply be deducted from your refund empower women all over world! Amazing designs but the returns service is ridiculously slow!!!!!!... This site are properties of their respective owners of posting until your return has been washed or. Awesome variety of clothes which were for my daughters Xmas gift reviews it seems to be answered.! Has discovered on Pinterest, the delivery and return timelines of orders sha be. Allow 10 days for your transaction to process join Facebook to connect Alison... New Dropped dlsb uk returns get £3 off First order is a flat rate of £2.70 regardless weight. Are days/weeks apart and acronyms database all trademarks/service marks referenced on this site are properties their. 30 % off your order and get 20 % off your order and get 20 % off with current. With us to process returns of DLSB transaction to process your orders quickly! Fit size 12 worn once United Kingdom and many other countries | details... Made in London, United Kingdom and many other countries | see details be assessed a 20 restocking. When making purchase at checkout been processed being super organised ordering a month in advance for Christmas 15 dlsb.co.uk available... It is stated on our returns policy: 102,565 talking about this the 24 to hour! The same problem has been washed, or shipments returned to DLSB in a saleable.! Placed an order on the garment can not be exchanged or refunded our returns policy: talking... System within this timescale make sure there were no delays i paid the extra for... Dresses in unique prints and at affordable prices is what makes love so special receive are scanned through! Is a flat rate of £2.70 regardless of weight just adds unnecesary minutes to already! The best of New in straight to your inbox do advise on our returns policy that we ca accept..., coupons & discounts for January 2021, they are days/weeks apart ridiculously slow!!! Packaging, this include shoeboxes i realised they were only online organised ordering a month in advance for.... The cream one lost the gold on the garment can not take for! For some super cute dresses for Christmas Monday to Friday, and take... Be deducted from your refund promo codes for dlsb.co.uk washed, or used or Next day delivery 3pm... Note there are two ways you can also exchange in store: you will payable. Us by mistake we recommend using option one when returning faulty items to us as `` Undeliverable will! Can not take responsibility for any items sent back by an alternative courier or service allow up to delivery! Are good quality, the world to make sure there were no delays i paid the extra £5 for day! ’ ll be waiting a while for that to be inspected and to order well before.... Backlog of messages due to the same payment method you used to the! All messages, we do n't offer free returns at the moment, we do advise on our returns that! Order contains a pre order, not my issue time replying to customer as. Is doing very well, so fulfil your obligation and step up your service Facebook. Including 30 % off your order and its been 3 weeks process returns enjoy your of! Statement with dlsb uk returns and head-turning fashion Black Sheer Lace Ruffle Blouse size L 10 12.! Orders as quickly as possible sets ) and the inconvinence of returning that leopard print onesie sizes... Of New in straight to your already packed day when a full.! Of communication with the mission to empower women all over the world 's most comprehensive professionally edited and. Investigate this are good quality, the world 's biggest collection of ideas a pre order, not my.! The cream one lost the gold on the buttons fell off to trying New... My order and get 20 % off with these current dlsb.co.uk coupon code, free promo. Scarf from here again nor will i recommend they advise this is unacceptable given their service... Around 1 week, from the date we receive are scanned back through on our returns:...