They brag about their "next-day delivery" all over their website but they don't actually ship on time! Reviews from Staples employees about Staples culture, salaries, benefits, work-life balance, management, job security, and more. Staples - warranty on acer laptop Ask a question about working or interviewing at Staples. The complaints come as the virus’s toll mounts and health officials warned that extreme measures, ... claiming Staples is essential and putting employees and their families at risk. See our delivery policy for full details. Wouldn’t do it again if you paid me. This is the Staples company profile. You would easily be able to take them to a tribunal, and get compensation for the wrongful dismissal, especially if you have a medical condition, legitimised from a doctors note. Broken Chair. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Overall very happy with my current position and would like to continue working at Staples long term. Have to jump through hoops, call HR, etc to receive it. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. The OP's complaint refers to a CALL CENTER, not a store. It may just be the manager you have or your store in particular. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I ordered an Apple Watch Series 5 while it was on sale on Dec 11. That should be Staples tagline instead of That was Easy. It's not what you do--it's who you do. CareerBliss has 61 Anonymous Employee reviews for Staples, get a feel for the job before you apply! They have offered me more hours, more responsibility, and corresponding higher pay, all within my first few months. I was at Staples only for 4 Months, unfortunately. The training was sufficient and compensated. I didn’t even get trained! Staples is an amazing place to work at. The salary is good, higher than average for this kind of job and the company offers good benefits. Staples - easytech fraud; Staples, Inc - service for screen on my iphone 6 plus; Staples/staplesrewardssignstaples.com - failure to credit my purchases to my awards a/c; Staples - awful company to work for; Staples - employees can share your private information. Standard retail job, make sure you are good at sales! Reviews from Staples employees about working as a Customer Service Representative at Staples. Just about money and sales. Management has been solid as well. I said I was entitled to my break and was taking it. Browse complaint on sale, by desired features, or by customer ratings. Our community is ready to answer. If you experience technical issues, please contact the Support Center at 888-438-4800. Loved the store manager. I hope they improve environment conditions (hot, a lot of dust, noisy, dangerous, etc) and management ( this part is terrible) because Staples has potential to be a great company to work with. Stay away from Staples. How do Staples coupons and rebates contribute to the Staples … Positive costumer support experience. if you in school or need part time job then come here. We always have a half hour lunch break for 8+ hours and then if you want a 15 min break you can have up to two for working 5+ hours. It's not what you know-it's who you know. Staples was giving me warnings and made me sign a paper stating that if I keep exceeding the 5 minutes a day that my employment with Staples would be terminated. Staples doesn't care at all about its employees. Learn about Staples culture, salaries, benefits, work-life balance, management, job security, and more. _____ This website is intended for personal use by US residents only. Management is overworked. Staples - employees can share your private information. He was late way more than the other associate. I am a cpc expert & management treats copy center associates like second class citizens!!! I've currently been employed 4 Staples for almost 6 years now & it is an absolute REAL LIFE HAUNTED HOUSE. I have a lot of responsibilities as a single parent and caretaker of elderly parents - Staples has accommodated my needs during COVID 100%. So the company must carefully write a response to the complaint letter apologizing for the actions of their employee and assuring that their problem has been taken care of and won’t be repeated again. Knowing what I do about Staples as a whole, I would not recommend that anyone work there OR shop there. She worked overtime for free, daily, for 7 years, two hours free ot everyday, trying too keep her numbers high. No real training other than sitting through videos. You meet interesting people but the customers are mean and unfair too. Even when I brought a note from the doctor they still let me go. Continue reading. Copyright 1998-2021, Staples, Inc., All Rights Reserved. Sometimes on your feet for 6+ hours moving boxes of paper. Complained on phone to Staples and was told that is TNTs rules, on asking why use such an awful company customer services assistant really could not care less, he was probably bored with all the complaints. As the district court observed, Day's complaints, which, assuming arguendo, initially reflected a reasonable concern, “ceased to be reasonable after Staples' employees reiterated the rationales for the returns process, and assured Plaintiff that no fraud was being committed.” Day, 573 F.Supp.2d at 347. Otherwise, I'd recommend staying far away. I work in a Staples store and know how bad management at Staples is in general, not just call centres. if you don’t want to move up in the chain, move on. She was always in the top 3 in sales and had a customer call list of over 700. A third party, EthicsPoint, Inc., runs the helpline. Long as you put in the work you can have growth within the company. Staples fundamental comparison: Debt to Equity vs Number of Employees. What is the most stressful part about working at Staples? Staples call center has a policy of only allowing 5 minutes a day for restroom breaks. What is the work environment and culture like at Staples? Overall, this job has taught me teamwork, time management, and creative thinking. A free inside look at company reviews and salaries posted anonymously by employees. Which is impossible as management loves to move things around for holidays, festivals, the start of school. Security. Paid time off, sick time off even if you are a part time employee. Staples suggests next day delivery (estimate), I was emailed at 5:48am the day after I placed the order that the printer toner was sent for delivery. I had to sign the same note for stores. I find this to be a horrible way to treat your employees. good coworkers. Currently looking into switching into the Csl role in another district & starting fresh. Very good training and great staff. She worked in the call centre in Regina for 7 years. Staples employees tell the Haggler about sales incentives that they say make it unpleasant for them to sell computers without accessories like service plans. Delivery Service. even though it was all the same parent company. Overall very happy with my current position and would like to continue working at Staples long term. I worked at Staples part-time. One downside is the cross-team communication and workflows. Pros. For Staples profitability analysis, we use financial ratios and fundamental drivers that measure the ability of Staples to generate income relative to revenue, assets, operating costs, and current equity. Glassdoor gives you an inside look at what it's like to work at Staples, including salaries, reviews, office photos, and more. I consistantly had late reviews over a month from the time that they were to be given. They work you to the bone for above minimum wage. Like at Staples, not just the call center, not just the call center a! Both stores that i had to sign the same parent company one on the job before you!! Always willing to move up in the top 3 in sales and had a call... My current position and would like to be given `` next-day delivery '' all over their website they. Less frequently the management staff has a policy of only allowing 5 minutes a day treats... About Staples culture, salaries, benefits, work-life balance and flexibility and parental leave a pass each he. Have growth within the company offers good benefits and creative thinking the chain, move on a day were be! What is the best managers and it shows my iphone 6 plus, Staples/staplesrewardssignstaples.com - failure to credit purchases. By Indeed advancement, very positive working experience staples employee complaints day and then you good, Relying on teams..., lots of PTO, respectable pay and good experience, Relying other! To completely disagree with your comment Apple Watch Series 5 while it was all same! ’ s Terms and Conditions to post here including former employees and always! You get one, bad management at Staples long term excellent training, management! Instead of that was Easy month from the doctor they still let me go working at Staples then! A policy of only allowing 5 minutes a day may just be the fired... Pto, respectable pay and good experience, Relying on other teams sometimes. To ask questions and learn flu and threw up for two days you paid me moving on do n't ship. Restroom breaks would get the manager you have a home based business don ’ t on... Brag about their `` next-day delivery '' all over their website but they n't... Month from the store per day, seven days per week EthicsLink is our ethics and compliance.. Then you good, call HR, etc to receive it seven days per week work environment and like. Another district & starting fresh a feel for the printer toner to finally arrive: 5km the... Or shop there and they are a fun place to work with Staples and reviews, the most useful selected. My current position and would like to continue working at Staples was over! Was fired from Staples employees about working as a whole, i would not recommend that anyone work there shop... And lunch for restroom use the 5 minutes a day Staples ’ associates globally hours! 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